Privacy Policy

1. Introduction

CloudAnalytics, Inc. ("CloudAnalytics," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cloudanalytics.ai (the "Site") or use our services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and company information when you contact us or request a technical briefing.
• Usage Data: Information about how you access and use our Site, including your IP address, browser type, pages visited, and time spent on pages.
• Protected Health Information (PHI): When using our clinical intelligence platform, we process PHI in accordance with HIPAA requirements under executed Business Associate Agreements.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver and improve our clinical intelligence services
• Maintain the security and integrity of our platform
• Comply with legal obligations and regulatory requirements
• Communicate with you about our services, updates, and relevant healthcare industry information

4. HIPAA Compliance

CloudAnalytics is a HIPAA-compliant organization. When processing PHI as part of our clinical intelligence platform, we act as a Business Associate and execute Business Associate Agreements (BAAs) with covered entities. We implement administrative, physical, and technical safeguards to protect PHI in accordance with HIPAA Privacy and Security Rules.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• FIPS 140-2 encryption via AWS KMS
• Automated PHI de-identification before inference
• Infrastructure architected for FedRAMP Moderate environments
• Access controls and audit logging
• Regular security assessments and monitoring

6. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform, subject to strict confidentiality obligations
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to continued protection of your information

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. PHI is retained in accordance with applicable healthcare regulations and BAA requirements.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal obligations
• Opt out of marketing communications
• For PHI: Exercise rights under HIPAA, including access, amendment, and accounting of disclosures

9. Cookies and Tracking

Our Site does not use third-party tracking cookies or analytics services such as Google Analytics. We may use essential cookies necessary for the Site to function properly.

10. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: